Quality Assurance and University Performance

Responsibilities of the Director of the Quality Assurance and University Performance Department:

• Oversee department staff and distribute tasks among units.
• Develop plans and programs for the department’s operations.
• Review incoming correspondence and refer it to the relevant units.
• Respond to inquiries from colleges and institutes regarding quality standards in their programs.
• Conduct field visits to colleges and institutes to deliver lectures and assess their compliance with quality standards.
• Identify performance gaps in colleges and institutes and evaluate the extent of these gaps.
• Communicate with colleges and institutes to establish frameworks that align with standards for developing educational materials and job descriptions, among others.
• Deliver lectures to university staff to promote a culture of quality.
• Prepare necessary reports to provide information to the Ministry of Higher Education and Scientific Research in various fields.
• Complete sections related to quantitative and qualitative indicators and send them to the ministry.
• Maintain an updated database for faculty, staff, and the infrastructure of university colleges and institutes.
• Monitor university activities and generate quarterly reports on achievements for the university president.
• Participate in relevant committees within the university and at the Ministry of Higher Education and Scientific Research.
• Organize training and development courses for staff in the quality and performance units across all university colleges and institutes.
• Propose recommendations and advice aimed at enhancing performance.
• Contribute to the development of the university’s strategic and operational plans.
• Monitor the implementation of ministerial programs.
• Prepare the university’s annual report.
• Conduct annual performance evaluations for senior leadership, including deans, and supervise the documentation of all electronic evaluation form requirements.
• Oversee the annual performance evaluation of the university president using a specific form provided by the ministry.
• Conduct an annual self-evaluation of university performance.
• Stay updated on new developments in quality assurance and disseminate this information to the university’s colleges and institutes to enhance the application of quality standards.
• Monitor the activities of quality assurance and performance units in university colleges and institutes.
• Develop policies and procedures within the university.
• Identify performance issues and work to resolve them across all university colleges and institutes.

Tasks of the Quality Assurance and University Performance Department:

• Create appropriate avenues for promoting a culture of quality across the university and disseminating it to all colleges, institutes, centers, and departments.
• Establish a specialized library to gather information about quality assurance and accreditation systems for regional and international educational institutions.
• Develop clear criteria for evaluating and improving the performance of faculty members based on the effectiveness of the university’s colleges and academic departments, in accordance with university service laws.
• Build an integrated system for evaluating and improving the performance of administrative staff across all relevant areas based on the activation of university departments and their affiliates.
• Develop a comprehensive system for ongoing self-evaluation of all university activities and processes.
• Implement appropriate training programs based on the actual needs of the approved quality programs for staff working in the department or affiliated units, and suggest necessary programs for implementation abroad.
• Provide support to colleges, institutes, and centers in selecting and adopting the standards that will serve as a starting point for achieving academic accreditation.
• Develop a plan for implementing quality programs in colleges and institutes by creating links between the central department and affiliated units, based on predetermined quality objectives.
• Compile detailed data and statistics about the university’s colleges, institutes, centers, and departments to ensure their usefulness in writing quality and accreditation reports.
• Monitor the implementation of the approved system through audit tours and regular evaluations of sites to assess performance effectiveness.
• Assess the compliance of colleges, institutes, centers, and university departments with quality standards and report to the University Quality Council.
• Ensure that educational programs and processes are carried out in accordance with the legal requirements and regulations pertaining to those degrees or certifications.